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Delivery Information

All orders received by 1pm (Mon-Fri) will be dispatched that same day for next working day delivery (UK mainland only*). If you would like your goods delivered on a specific day (Mon-Fri only) you can enter this in the additional information box when placing the order.

We use UPS for all domestic and international deliveries, therefore every package is fully insured and can be tracked through the UPS website. You will receive a dispatch confirmation email once UPS have collected from us with full tracking information. 
A selection of delivery charges (including express options) will be calculated at the checkout depending on the goods purchased and your location. We will occassionally offer special offers on delivery prices (e.g. free UK delivery). If available on your purchase these will be shown at the checkout. To calculate express shipping times for your location please click here (our address is Farnham, GU9 7EN).

All orders must be delivered to the customer's billing address. If this isn't convenient or you happen be out when UPS come to deliver your parcel they will leave a card with instructions on how to either re-arrange the delivery for another day or to an alternative address the following day. You will also have the option of collecting from your local UPS depot.

*The following postcodes come under the UPS extended area zones and are a minimum of a 2 day service.

AB10-AB16 IM99 KW14
AB21-AB25 IV1-IV20 ML8-ML12
AB30-AB39 IV25 PA23-PA38
AB41-AB45 IV30-IV32 PA80
AB51-AB56 IV36 PH1-PH13
BT (All) IV63 PH15-PH26
DD5 KA4 PH30-PH35
DD7-DD11 KA6 PH49-PH50
EH43-EH45 KA16-KA19 SY15-SY25
FK8 KW1-KW3 TD2-TD11
FK16-FK21 KW5-KW10 TD13-TD14
IM1-IM9 KW12  


International Shipping Rates

We ship orders worldwide via UPS. International shipping rates will be calculated at the online checkout depending on the order items and the delivery destination. Express options will also be listed depending on availability in your location (if you really can't wait and wanted your guitar a little quicker!)

If you have any questions, please contact us on 01252 726821 or send us an email

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+44 1252 726821